ADOPTION COMMITTEES

PREVIEW COPIES OF TEXTBOOKS

  • Preview copies of our textbooks are available to educators, schools or districts on a 30-day examination basis when going through an adoption process. For those needing more time to preview, please contact us for arranging an extension.
    • Educators, Schools and Districts are responsible for initial and return shipping costs and will be billed accordingly. 
      • Preview copies must be returned in the same condition as received. DO NOT barcode, stamp, write or add labels to the preview copies. If preview copies are damaged when returned there will be a fine applied of 100 percent of the retail price for the damaged copy.  If payment is not received within 10 days for the damaged copies a LATE FEE of five percent will be charged per month on the outstanding balance. 
        • Preview copies need to be returned within 15 days of the final preview examination date. If preview copies are NOT returned within this scheduled timeframe you will be charged full retail price for the unreturned copies. Payment is due within 10 days. If payment is not received within 10 days a LATE FEE of five percent will be charged per month on the outstanding balance. 
          • During an adoption process, we have the ability to upload digital versions of the educational materials using a password protected platform if needed.
            • If you have any questions or wish to place an order please contact us at info@directedmediainc.com.

                

              ORDERING 

              • Customers are advised to order directly from the publisher, Directed Media Inc. to guarantee you receive the best rates and service.
              • You may purchase products using the following methods:
                • WEBSITE: Shopping Cart (Visa, Mastercard, Discover, American Express and PayPal)
                • PURCHASE ORDER: Download the Directed Media Inc. ORDER FORM here. 

                  • For Educators or School Districts using Purchase Orders, please send the order form to…
                  • EMAIL: info@directedmediainc.com
                  • MAIL: 800 N. Western Ave. Wenatchee, WA United States, 98801
                  • Purchase Orders receive a standard NET 30 terms for payment. If payment is not received within 30 days a LATE FEE of five percent will be charged per month on the outstanding balance. If a payment is late the NET 30 terms will NOT be available for subsequent orders. Payment will instead be due upon receipt for the order.
                  • If you are new to our product line please browse through our website or visit our educational products here.
              • Orders without a Purchase Order number must be paid in advance. The best method is by purchasing online on this website.
              • We advise all visitors to review our Policies and Procedures before purchasing any product.
                • For additional information regarding ordering please click here.

                   

                  SHIPPING 

                  • We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
                  • All orders are typically processed and shipped within 1-3 days. 

                      • USPS Ground (1-8 days)
                      • USPS Priority Mail (1-5 days)
                      • UPS Ground (1-8 days)
                        • When you place an order, we will estimate shipping and delivery dates for your order based on the availability of your items.
                          • Typically all orders are processed within 1-3 business days from receipt of the order. Once shipped, orders are delivered between 3-8 business days.
                            • Please note that the shipping rates for some items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

                               

                              ORDER CHECK-IN PROCEDURE

                              • Upon receipt of Directed Media Inc products, count cartons and note any shortage or damage on the carrier’s Bill of Lading.
                              • Shortage claims MAY NOT be honored if cartons are signed for but not delivered. 
                                • ATTENTION:   
                                    • DO NOT STAMP OR BAR CODE PRODUCTS UNTIL ABSOLUTELY SURE YOU RECEIVED THE CORRECT ITEM
                                    • STAMPED OR BAR CODED PRODUCTS MAY NOT BE RETURNED 
                                      • Check all orders with the Packing Slip. Then compare the Packing Slip to the Purchase Order (P.O.) for verification of items received. 

                                     

                                    SHORTAGES OR DAMAGED PRODUCTS 

                                    • Shortages or damaged products should be reported immediately within 10 DAYS to our Customer Service Department by emailing us at info@directedmediainc.com. 

                                    • Customers are not expected to pay for the original shipping or return shipping costs for any products that were damaged during the original shipment or are defective. In this case, please contact us at info@directedmediainc.com for further instructions and to obtain a pre-paid shipping label.

                                     

                                     

                                    Directed Media Inc. (DMI)

                                    • 800 N. Western Ave. Wenatchee, WA 98801

                                    Customer Service Email: info@directedmediainc.com